What is Google's Remarketing? Remarketing is the function of displaying advertisements to people who has already visited your website, some social media property or interacted with you in some other way. Through remarketing, companies can reach and adjust advertising...
Business Articles
Hidden words in speech of former Google CEO
What is the view of Taiwan’s former Google CEO Eric Smith’s public speech in Taiwan (Taipei) about Taiwan’s current situation and future development? It’s awkward, and everyone’s perception seems to be different. Well-known media platform TechOrange's reporter Jeremy...
Customer Satisfaction Surveys
We all know the opinions of our customers play an important role in a company's success. The best way to understand customer's satisfaction and opinions is to ask them directly. Therefore, many companies choose to do customer satisfaction surveys. But how do you...
7 key points of CRM
In 2009, both B2C and B2B companies experienced the test of sales decreases. Although the economy is slowly recovering in 2010, no one feels safe and the economic crisis will happen again. Enterprises should re-examine their customer relationship management and work...
Telemarketing – better to do it yourself?
Often customers come to us for B2B Telemarketing services because they hired a salesperson who could not reach new customers. One customer told us they had hired three salesmen, taught them how to start contact customers and they did not last a week. Truth be told,...
How to respond during the interview?
When the Lunar New Year is over, people who are unemployed or ready to start something new will start to find new jobs and many companies will also start interviewing new recruits. An interview has a lot of questions so it is necessary to prepare well in advance. Why...
Outsource Everything
Some people have a negative impression of outsourcing, and feel that outsourcing will cause more and more people to lose their jobs. Others thinks there is a problem of quality control in outsourcing, or they fear leaking company of secrets. Paul Carpenter owns a...
Education and Training – the cornerstone of success
One of the biggest headaches for all bosses is a high employee turnover rate. Hiring a new employee is always a headache because you don’t know if the new employee is right for your company and the job. The quality of the company’s products and services is likely to...
Corporate Social Responsibility, how much do you know?
Should a company be responsible for more than just making money? Does companies have a social responsibility? More and more people answer yes on those questions. The concept of Corporate Social Responsibility (CSR) is becoming established around the world. Especially...
What is great service?
To identify great service, let's think about our purchase processes. Do you remember the best service you have ever experienced in a store? Was it because the sales person who serviced you were particularly polite? Or that you were treated with a smile? Did the person...