Network Box – “outsourcing telemarketing to Enspyre allows us to focus on customer visits while building new opportunities and help new customers!”

Network Box’s Manager Cai said: Enspyre B2B telemarketing team understands our needs in the project evaluation, closing report analysis and all other aspects; each step is very professional and makes me very happy to recommend them to friends who are also company managers.

Network Box Introduction

Tongwei Network Technology is the general agent of Network Box in Taiwan. Network Box has more than 20 years of experience and 28 information security defense detection and management centers around the world operating 24 hours a day. They monitor their customer’s information security status.

Learn more about Network Box here.

This level of IT security is still not widely accepted in Taiwan and the core of the company’s operations is mostly engineering staff with too few sales staff. In the past they relied on word of mouth and waited for a referral opportunities. With a new plan to expand the business in a short period of time, the company not only face the cost and risk of hiring many new recruits, but also the difficulties of insufficient professional training and expertise.

“I learned about Enspyre in an event two years ago and found that the telemarketing service can crack our passive waiting and help us more actively develop more customers, so I started to use them” says Mr. Cai from  Tongwei Technology.

Enspyre will start designing the telemarketing project from the customer’s point of view, starting with the design of the call script and the process of customer qualifications. We also need to do a lot of studying so we can understand the service content and know how to present them.

Customized, Professional Outsourcing Allows You to Focus on Service

Thanks to outsourcing to Enspyre, Tongwei is able to reach the target customers more comprehensively and with more evaluation thus the satisfaction with the project results is very high. Mr. Cai says “Enspyre’s telemarketing team accurately understands our needs, in all aspects like project evaluation and report analysis; each link is very professional. This also makes me very happy to recommend to friends who are also company managers.”