Customer Example 1: JAO TECH Asia Inc.
Services: Virtual Office

JAO TECH Asia Inc. (www.jaotech.com) have innovative technology, world class design and first rate customers. What they DON'T have is an office. Instead they are using Enspyre's Virtual Office service. Three employees manage their network of suppliers, designers and shippers to supply customers with their LCD PC Terminals.

Enspyre Business Coordinators answer questions about the company and products (all day without interruptions for lunches, sick days, vacations; etc.). When urgent calls comes in, a message is automatically sent to the mobile phone designed by JAO TECH.

Faxes are being forwarded to an email address so JAO TECH have access to them from anywhere in the world. Enspyre also receives and signs for all deliveries and JAO TECH can either pick up the parcels or have Enspyre forward it to them.

JAO TECH Director Philip Corri says "Using Enspyre allows us to concentrate on making sure our customers are happy. We save salaries and costs of about 70,000 NT per month by using Enspyre."

Customer Example 2: DESIGNNORD
Services: Phone Answering, Telemarketing

"Enspyre is my own personal secretary, which has improved my relationships with my clients" says DESIGNNORD Asia Pacific Office Director Judy Huang: “I am grateful for Enspyre.”

She continues, “Enspyre’s service has reduced missed calls and helped filtered incoming calls. It has helped me a lot with contacting my clients. My clients no more complain about not reaching anyone and I now have more time to talk face to face with my clients.”

"I am often meeting clients for our design projects, so I am usually not of the office and answering calls while in a meeting is not very convenient for me; the result was that many clients were complaining that they could never reach me. Especial for urgent projects, if they can’t find me, it often influenced my hard earned relationships with them. After using Enspyre’s phone answering service, it’s like there is another me who can handle all my calls, and I don’t have to worry about miss calls no more. Outsourcing is popular in foreign countries, but it is amazing you can find a phone answering outsourcing company in Taiwan; it’s been a real help".

Customer Example 3: Lawyer, General Counsel Daniel Zheng
Services: Virtual Office

“Enspyre offers me ease and convenience”

Laywer Zheng was a member of a famous law firm but due to various reasons he started considering the possibilities of having his own law firm instead. After starting planning he found that if he was to start his own company, the first three months would be crucial and it is just impossible to find an office and find and train the right secretaries in such a short period.

Through a friend he found Enspyre's website and just 3 days later he started using Enspyre’s Virtual Office service, which effectively solved his problems.

• Enspyre’s professional secretaries answer all incoming calls, including calls from clients, courthouses and any related personnel.
• All faxes and mails are handled. Notices and subpenas mailed from courthouses to Enspyre are immediately handled and notified.
• Instant and detailed recordings allow sorting of the daily work schedule and enquiries regarding information history.

Instant responses and professional answering skills ease clients and increase their trust.
It also effectively cut down operating costs.

Lawyer Zheng thinks due to his great interaction with Enspyre, he could even trust Enspyre’s service team to handle the first “comforting” steps of tough cases like liquidations, this could then ease and speed up the following steps of solving clients’ cases. “Enspyre has been the best, most powerful aide on my road to starting a business. I can focus 100% on my clients’ cases without any worries; Enspyre handles my office for me.”